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Shift4Shop and Shopify are two of the more noteworthy eCommerce platforms used around the globe. Both cater to businesses of all sizes, from modest mom-and-pop ventures and self-styled entrepreneurs to companies selling internationally. While both platforms offer comprehensive sales options, they are markedly different in certain ways while being undeniably similar in others. When it comes down to Shift4Shop, Shopify, or another alternative, which will you choose?
Below, we will examine each platform’s offerings to determine which is the best fit for your business plan. We’ll discuss integrations, price points, options for customization, and more. Whether you’re looking to pivot from your current provider or are entirely new to the world of eCommerce, these insights will help you make the most sensible decision for your online business. Let’s get into it.
Shift4Shop vs Shopify: Quick Overview
Those who regularly pay attention to eCommerce developments may recall that Shift4Shop was founded in the late 1990s and once went by the name 3DCart. In 2020, what was then known as 3DCart was acquired by Ship4 Payments. Ship4Payments repackaged 3DCart, transforming it into an all-in-one eCommerce option merchants have since used to build, scale, sell, and manage their online marketplace.
Shift4Shop provides merchants with ample resources for building a great website. You can easily process orders and transactions, supervise inventory, and handle customer service issues. Most importantly, Shift4Shop makes adding products to your online store simple. Due to the acquisition, Shift4Shop now includes in-house processing features designed to further assist with your business needs.
Shopify, of course, is one of the most dominant competitors in the eCommerce sphere. It is used by merchants and businesses of all sizes, making it one of the most recognizable players in the eCommerce sector today. Since its inception in 2006, Shopify has continued to set the standard, offering customers optimal customization possibilities, easy-to-use features, and much more.
While both platforms provide an impressive suite of services for users, they ultimately offer different features and experiences. When it comes to Shift4Shop Vs. Shopify, we’re here to help you pick the one that’s right for you.
Shift4Shop vs Shopify: A Detailed Look
Before you start comparing Shift4Shop, Shopify, and any other potential alternatives, it is important that your budget, growth projections, and business priorities are clearly defined. This will help with long-term strategy, avoid unnecessary expenses, and circumvent the hassle of having to select another platform later.
Monthly fees must be considered, as well as supplementary features, many of which are expensive. These may include auxiliary marketing fees, point-of-sale hardware fees, transaction fees, and assorted third-party add-ons.
Pricing
At first glance, it may seem that both Shift4Shop and Shopify offer similar pricing options. Below, we’ll break down the key differences between the two.
Shift4Shop plans and pricing
One element of Shift4Shop that makes it stand out from the crowd is its extensive free plan. The platform’s free plan offers abundant features, including complete access to all Shift4Shop resources and tools. These features include a free domain, unlimited products and bandwidth, hosting and integration options, and an array of templates to choose from.
However, there’s a catch. Merchants must process a minimum of $500 in monthly sales to qualify for Shift4Shop’s free plan. This may sound like a lot, but it makes sense when you consider the tradeoff (i.e., other platforms charging a premium simply for using their services). Shift4Shop merchants must also conduct business within the borders of the U.S. and make use of Shift4Shop’s payment gateway. It is worth mentioning that credit card processing fees run at 2.9% + $0.30 per transaction when using the platform’s in-house gateway.
To qualify for the free plan, you must be US-based, process a monthly sales minimum of $500, and use the internal Shift4Shop payment gateway as your payment processor. If you fail to meet this criteria, you must select one of Shift4Shop’s paid plan options. However, don’t let the fact that these are paid plans scare you: with these plans, you’ll be able to access a spectrum of essential features and integrate seamlessly with your payment gateway of choice.
Below are some essential details regarding the various plan options that Shift4Shop offers.
Basic Store
- $29 per month.
- Two staff user accounts.
- Proprietary tools and features designed to help merchants successfully run an online store.
Plus Store
- $79 per month.
- Five staff user accounts.
- Essential store tools and features, plus a complete marketing suite.
Pro Store
- $229 per month.
- Fifteen staff user accounts.
- In-store capabilities.
- eCommerce automation feature.
Shopify plans and pricing
While Shopify does not offer a free plan, merchants can still use the platform’s free trial option before selecting a paid tier. Companies newer to the eCommerce sphere can choose a cost-effective and affordable plan with the option to upgrade as their business grows.
Shopify customers can choose between monthly or yearly payments. One advantage to an annual plan is that it is discounted at 25% compared to the monthly option. Exact pricing details may vary depending on your business location. Subscription fees do not include domain names, which must be purchased independently of your chosen Shopify plan. Merchants should also account for additional costs regarding third-party integrations, themes, templates, etc.
Shopify Payments is Shopify’s premium payment processing tool. It offers users effortless integration options and the ability to accept an assortment of payment methods. These include major debit and credit cards, digital services like Apple Pay and Google Pay, and the option to receive payment at storefronts or pop-ups. Please note that specific fees may fluctuate depending on your subscription of choice.
Shopify supports over a hundred external payment gateways, including brand-name ones like Square and PayPal. If Shopify merchants choose a third-party gateway, they will be charged an additional processing fee of 0.6–2% on each sale. These subsidiary costs can add up quickly, so leave ample room in your budget if this sounds like the plan for you.
Shopify Payments is not available in all countries. Those who do not have access to Shopify’s proprietary gateway due to their location will have to use a third-party payment processor. Those who wish to cancel their Shopify subscription at any point will want to carefully deliberate this option before doing so.
Here’s a breakdown of the plans Shopify offers:
Basic Plan
- $19–$25 per month.
- Two staff access accounts.
- Basic sales reports.
- Shopify Payments online transaction fee: 2.9% + $0.30.
- In-person transaction fee: 2.7%.
Shopify Plan
- $49 to $65 per month.
- Five staff access accounts.
- Professional sales reports.
- Shopify Payments online transaction fee: 2.6% + $0.30.
- In-person transaction fee: 2.5%.
Advanced Plan
- $299–$399 per month.
- Fifteen staff access accounts.
- Custom report builder.
- Third-party calculated shipping rates.
- Shopify Payments online transaction fee: 2.4% + $0.30.
- In-person transaction fee: 2.4%.
Merchants with more wiggle room in their budget may want to take advantage of Shopify Plus, the platform’s enterprise-level solution. While it’s true that Shopify Plus is expensive ($2,300 per month on a three-year term), it may prove to be a sound investment for certain merchants. Shopify Plus includes enterprise-targeted features like B2B eCommerce functions and omnichannel commerce, as well as added components like customized transaction fees (based on sales volume) and priority customer support.
Design and themes
One advantage of both Shift4Shop and Shopify is that they require minimal coding experience to use effectively. The two platforms offer intuitive, easy-to-use site builders that make expanding and managing your online inventory easy and accessible.
Shopify has abundant theme options for every industry, no matter your style or taste. The themes are mobile-responsive and designed to render the customer’s shopping experience seamless. However, many of these themes will cost the merchant. With that in mind, be sure to carefully evaluate which themes would help your online store stand out.
Shopify’s built-in theme editor allows merchants to adjust layouts, fonts, colors, and additional style attributes. In doing this, merchants can fashion a unique brand identity. Some proficiency in coding may come in handy in situations such as these. Users who possess some coding fluency will be able to access HTML/CSS via Shopify’s templating language.
Shift4Shop, conversely, offers over a hundred and fifty free themes. Granted, some may seem decidedly less modern than the themes Shopify offers. That said, many of these themes are every bit as mobile-responsive and easily customizable as what you might find in Shopify. Like Shopify, Shift4Shop users can play with the platform’s editing tools to customize images, colors, and other facets. Similarly, those who know how to code can access the HTML/CSS of their chosen theme, therefore accessing more far-reaching customization options.
eCommerce features
Many eCommerce platforms restrict features for bottom-tier plans. However, Shift4Shop and Shopify offer users plenty of features, even through their entry-level options. When considering Shift4Shop vs. Shopify, remember that both platforms include the following:
- Unlimited product listings.
- Unlimited bandwidth.
- Customizable themes via store builder.
- Integrated checkout and payment processing.
- Order and inventory management.
- Standard analytics.
- Abandoned cart notifications.
- Hosting and SSL certificates.
By using Shopify’s inventory tracking feature, merchants can monitor variant management and the availability of specific products in real-time. They can also set alerts to receive notifications about what’s in stock, as Shopify automatically updates all inventory levels via its order management system. It’s a terrific option for those who wish to manage their stock within a single hub, either via in-person or online payments. Shopify also allows users to expand inventory tools via third-party app integrations.
Conversely, Shift4Shop is a bit more dated in this one regard. As such, it may take a while for eCommerce novices to make the requisite adjustments. Despite this, the platform still offers users effective order and inventory management tools.
Marketing and SEO tools
Marketing is a critical step in any eCommerce venture. Even the strongest option cannot succeed without a well-thought-out marketing strategy. Shift4Shop and Shopify offer customers sophisticated marketing tools to help online business owners grow their operations and boost sales.
With Shopify, customers will be purchasing access to top-tier SEO features, including customizable titles and headlines, plus meta tags designed to help you rank higher in online searches. Meanwhile, Shopify’s email marketing tools allow users to upload unique images, personalize templates, and add features like an express checkout button. Shopify also offers an AI-driven feature called Shopify Magic that can auto-generate product descriptions, SEO keywords, and attention-grabbing subject lines.
Shopify also lets users integrate with prominent social media platforms like Instagram, TikTok, and Facebook, thus letting merchants expand their sphere of influence. The platform also allows its users to create discounts and coupons to drive sales. In addition, it offers a fully stocked app store with apps that extend to social media, email marketing, SEO, and automated marketing tasks.
Shift4Shop offers marketing tools, built-in SEO functionality, integration options via Mailchimp, and a newsletter system designed to assist with email marketing needs. In terms of discounts, Shift4Shop has group and daily deals, many of which are often even more comprehensive than what Shopify offers. For example, Shift4Shop has a feature known as the built-in affiliate program, where sharing your profile via newsletters or social media increases sales and raises awareness of your business. While this is no doubt an impressive feature, it should be mentioned that Shift4Shop’s integration capabilities leave something to be desired, at least when compared to the more expansive Shopify service.
Fulfillment and delivery
Shopify is a popular eCommerce option for businesses that require sophisticated shipping capabilities, such as international shipping or processing high order volumes. Through Shopify’s shipping suite, merchants can print labels in bulk via their platform admin and access discounted rates with prominent carriers.
With Shopify’s advanced plan, users can use automatic carrier-calculated shipping rates. These rates not only let you regulate shipping options; they also clarify accurate total shipping costs. Shopify is designed to work with any number of integrations and shipping apps; here, flexibility is the name of the game.
On the contrary, Shift4Shop offers pre-integration with major shipping companies like UPS and FedEx, as well as advanced customization of shipping regulations designed to afford merchants greater control over the general shipping process. Shift4Shop also enables integration via third-party logistics providers and assorted dropshipping providers.
Reporting and analytics
Shopify’s analytics are fairly straightforward. They are embedded directly within the platform’s admin dashboard, which allows merchants to track orders and assess customer buying habits via detailed reports. Said analytics encompass metrics such as average order value, conversion rate, and top-selling products.
At the higher end of their plan tier, Shopify users can access more complex reporting features; they may also integrate Google Analytics for up-to-the-minute tracking. Many of these reporting apps (all from third-party providers) are available in the Shopify App Store.
Shift4Shop is noteworthy because it provides high-grade reporting functionality to all users, regardless of their chosen plan. This includes payment breakdowns, inventory, sales, and customer behavior patterns, as well as real-time data and analytics for creating custom reports. Like Shopify, Shift4Shop users can also integrate Google Analytics to enhance data analysis capabilities. As mentioned earlier, Shift4Shop offers affiliate program reporting, a clear-cut advantage for sellers who get by partly due to marketing referrals.
We recommend exploring third-party extension options on both Shift4Shop and Shopify. Shift4Shop’s App Market offers over three hundred plug-ins and add-ons. Apps range from free to paid and are divided into twenty categories. Some of these apps include fraud protection, dropshipping automation, cart recovery, social media integration, and affiliate marketing.
Which platform has the edge in terms of reporting and analytics? As far as the diversity of third-party apps is concerned, Shopify is tough to beat. Through Shopify’s versatile and fully loaded app store, merchants can download thousands of add-ons, enhancing the overall functionality of their site. While there are advantages to using Shift4Shop in this context, the sheer variety and efficacy of Shopify’s reporting and analytics features are uniquely impressive in this regard.
Customer support
Let’s face it: everyone needs to rely on customer support occasionally. Both Shift4Shop and Shopify offer plenty of features to assist their customers, including helpful tutorials, guides, and articles. Shift4Shop’s support team is based in the U.S. and provides live chat, email service, and an in-house ticketing system. Shopify, on the other hand, offers users round-the-clock, 24/7 live chat and email support. Both platforms allow their high-paying subscribers to select priority support as their option of choice.
If you experience functionality difficulties when using third-party apps, please contact a developer for assistance.
Shopify vs Shift4Shop: Which Is Best for My Business Needs?
At the end of the day, Shift4Shop and Shopify are both viable eCommerce options. However, the exact nature of your professional needs (location, budget, sales volume) will ultimately dictate which platform you should go with.
For small businesses
If the monthly sales volume for your U.S.-based businesses surpasses $500, Shift4Shop may be the more sensible choice. For one, they offer a host of excellent services at no cost. However, those who have made the decision to go with Shift4Shop should pay attention to the fine print. If your monthly sales fail to exceed the $500 threshold, you will need to use a third-party processor, which can mean added costs. This is also true if you are conducting business outside the United States.
While Shopify does not offer the free option that makes Shift4Shop so attractive, it is ultimately the more user-friendly of the two platforms. For merchants who prioritize scalability and ease of use, Shopify is simply ideal. While the premium plans get expensive, it’s important to remember that transaction fees decrease as you scale up in your plan. Viewed through that long-term lens, Shopify is an excellent option for those looking to evolve and expand the parameters of their business over time.
For middle market
Middle-market businesses must weigh different factors when considering which platform best suits their needs. Shopify is truly easy to use and has a top-tier app store. That said, Shopify isn’t cheap, and the higher-tier plans can cost a lot. On one hand, Shift4Shop may seem like a more manageable investment. However, it lacks the third-party apps and integrations that have made Shopify so popular with online sellers.
When mulling over the decision of Shift4Shop vs. Shopify for middle markets, consider these factors:
- Budget. How do ongoing costs affect your business plan? If you meet the criteria, Shift4Shop’s free tier may present new and exciting possibilities.
- Integration Needs. How dependent is your business on third-party apps? If you rely on these services, we may suggest Shopify as the more pragmatic of the two platforms.
- Sales Volume and Growth Projections. Can your platform of choice accommodate your current and projected sales volumes? While both platforms can support growth, Shopify has earned a sterling reputation for outstanding, first-class scalability.
- Technical Expertise. How fluent is your team in coding? Are you working with a crew of experts, or would your team benefit from a more streamlined approach? Consider what you’re working with, then consider what you may need in the future.
Corporations
In this case, it seems safe to assume that enterprise-level businesses may choose the platform that offers the greatest scalability, most sophisticated features, and a resilient customer support foundation.
Shopify Plus has long proven to be a terrific option for merchants with a high volume of sales transactions. The platform’s premium service offers a wide range of capabilities, including API support, dedicated account management, and state-of-the-art security. Shopify Plus is designed to integrate with other enterprise systems, making it a valuable tool for almost any eCommerce merchant. As we mentioned earlier, Shopify transaction fees are determined by sales volumes. This means that the higher your business volume is, the less you’ll pay in fees.
Shift4Shop’s enterprise-grade capabilities are also quite formidable. The platform offers customization features, as well as the services of a dedicated technical account manager. There is also the comparative lack of financial expenses to consider. While you may save monthly using Shift4Shop, higher-than-usual transaction fees can still impact your profits. This is why we recommend developing a comprehensive and deliberate plan before committing to either option.
Shift4Shop vs Shopify: Refining Your eCommerce Approach
We’ve debated the pros and cons of Shift4Shop and Shopify. Now that you’re informed and up to date, which option will you choose?
Both platforms are worth recommending for starting and/or growing an eCommerce business. Shopify stands out for its scalability, integration options, and incredibly easy-to-use interface. Shift4Shop, on the other hand, is cost-effective and straightforward, at least for those who plan on using the service in the U.S.
You can never be too prepared when making this type of decision. And with the right eCommerce payment processor, you can offer a wide range of payment options to help drive sales.