Tech Support

Do you own and operate a technical support business? If you do, then you’ll agree that accepting credit card payments online or over the phone is an integral part of your business and can be the difference holding you back from scaling. If you’ve been in the business for some time, then you probably know how difficult it can be to obtain a tech support merchant account. At PaymentCloud, our sales executives are no strangers to tech support businesses and can get you approved.

The majority of banks out there will not process for tech support companies. Fortunately, we have the relationships in place to get you an approval that will not result in a termination two weeks later. Most merchants find their way to us because they have been shut down by tier one processors who told them tech support companies would not be an issue. Those sales representatives were most likely not in tune with the subtleties of their banks’ credit policies. We understand the frustration you are dealing with and we can help.

In order to get started you’ll need to either fill out the contact form or give us a call. One of our trained account reps will walk you through the process on how to submit the digital application, supporting documents required, and rates and fees to expect. The faster you can gather the documents, the quicker you will see an approval. Once approved we will help with the integration, whether you need to link the gateway to your shopping cart or you simply need to be setup with a virtual terminal we will walk you through it.

We differ from the other credit card processors in the space because we don't fail you when you need us most. It's simple to get started and once you do you won't have to deal with an email saying that your shop or business is shut down due to payment processing issues. Remember that when you choose your payment processor. Our clients are continuing to get payments processed every day as tech support merchants, had they used other third-party payment processors this wouldn’t be the case.

Are chargebacks becoming an issue? Due to the nature of tech support businesses this industry sees a great deal of chargebacks. PaymentCloud offers a whole suite of products and services available to help lower your chargebacks and prevent the majority of them from happening. It’s important to remember that banks are very scared of chargebacks, and once you exceed their allotted chargeback threshold the account can be, and almost always is terminated. Our chargeback mitigation services handle those complications for you. After all, you have enough to worry about with your business. Let us take care of the stress.

Sign up for our payment processing now to get your company started today. Your focus should always be on expansion and creating the perfect service or product series for your customers. Simply fill out the form or call us today.

Full-Service Merchant Services

PaymentCloud is a full-service ISO dedicated to providing innovative solutions and unparalleled customer service. The merchant services field is antiquated to say the least; we aim to break out of the status quo. Our suite of innovative services was built to save you time and money.

Quick Deposits

As a business owner, you should never have to wait for access to your hard-earned capital! This is the reason PaymentCloud offers next day funding for ALL card types. We understand that merchants have bills to pay and need funds to run a successful business on a daily basis, so we do not make you wait to access your funds.

Next day funding benefits…

  • Businesses that process the bulk of transactions in the evening
  • Businesses located on the West Coast
  • Merchants who process heavy volume during the weekend
  • Businesses that have daily or weekly expenses like weekly payroll, restocking inventory and shipping costs

Your business already earned the money, so you shouldn’t have to wait for it! Contact PaymentCloud today to learn more at 1-800-988-2215.

Innovative Technology

PaymentCloud is an industry leader in product innovation and cutting-edge technology. We provide our merchants with payment processing solutions customized to their businesses types. Our terminal selections include the latest in EMV Smartchip technology, wireless options, countertop devices, and PIN Pad options.

We also offer mobile processing hardware and applications, tablet POS systems, and our secure online payment gateways. Your account executive will assess the needs of your business and set you up with the solution that best fits your needs.

Dedicated Account Rep

At PaymentCloud, customer and technical support are aspects of the business that we take seriously. Each of our account representatives is rigorously trained in merchant services, product specifications, pricing structure, and technical support. When you set up your account with PaymentCloud, you will be assigned one of our expert account representatives who will set you up with everything you need to process with us. Our customers’ needs and success are our first priority.

Your account representative will:

  • Assist you with filling out your application, which will help you get approved quickly
  • Walk you through setting up your equipment or electronic processing software
  • Go over pricing structure and Visa/MasterCard rates and fees
  • Notify you when industry and/or security updates arise
  • Provide you with personalized customer service when you need it and contact us

Competitive Rates

PaymentCloud is proud to offer competitive rates for payment processing services, including highly affordable equipment leases for terminals that accept swiped credit cards and keyed-in transactions. We’ll work with you and compete with other processors to give you our most affordable rates. We even offer FREE rate comparisons to show just how much you save.

Call a PaymentCloud account executive at 1-800-988-2215 to learn more about our low rates.

Complete payment processing solutions for thousands of clients nationwide