Online Gaming Merchant Account

For online gaming merchants, payment failures, security issues, and complex processing can impact revenue and frustrate players.

PaymentCloud simplifies in-game and marketplace transactions with secure, seamless, and scalable solutions.

Enhance player engagement, reduce chargebacks, and optimize your payment flow—contact us today!

  • Secure Payment Processing
  • Recurring Billing Solutions
  • Seamless Gateway Integrations
  • Varied Payment Methods
  • Fast Account Approval
  • Dedicated Account Managers
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Understanding Online Gaming Payment Processing & How To Get Started

The online gaming industry is experiencing rapid growth, with global revenue projected to reach hundreds of billions in the coming years. As more players engage in digital platforms, seamless payment processing is essential for retaining users, maximizing revenue, and minimizing disruptions.

Gaming merchants face unique challenges in managing payments efficiently. High transaction volumes, a mix of in-game purchases and subscriptions, and the industry’s high-risk classification often create significant operational hurdles.

If your payment system’s holding you back, it’s time for an upgrade. We’ve got secure, flexible solutions made for online gaming businesses. Getting started is simple – just fill out our contact form, and one of our expert account managers will reach out to learn more about your goals.

graphic of gaming services

The online gaming industry is experiencing rapid growth, with global revenue projected to reach hundreds of billions in the coming years. As more players engage in digital platforms, seamless payment processing is essential for retaining users, maximizing revenue, and minimizing disruptions.

Gaming merchants face unique challenges in managing payments efficiently. High transaction volumes, a mix of in-game purchases and subscriptions, and the industry’s high-risk classification often create significant operational hurdles.

If your payment system’s holding you back, it’s time for an upgrade. We’ve got secure, flexible solutions made for online gaming businesses. Getting started is simple – just fill out our contact form, and one of our expert account managers will reach out to learn more about your goals.

Types of Online Gaming Businesses We Support

  • MOBA (Multiplayer Online Battle Arena)
  • Sports Games
  • RPG (Role Playing Games)
  • RTS (Real Time Strategy)
  • PvE(Player versus Environment)
  • Adventure Games
  • PvP (Player vs Player)
  • FPS (First-Person Shooter)
  • Battle Royale Games
  • Mobile Games
  • and many more!

Why is the Online Gaming Industry Considered High-Risk?

The online gaming industry is considered high-risk due to several factors, including:

  • High Chargeback Rates

    In online gaming, players may dispute charges—intentionally or unintentionally—leading to frequent chargebacks. This includes disputes over in-game purchases, accidental subscriptions, or dissatisfaction with virtual goods.

  • Fraud Vulnerability

    The digital nature of gaming makes it a target for fraudulent transactions, including stolen credit cards, fake accounts, and bot activity. This raises the risk profile significantly for processors.

  • Industry Reputation

    Some financial institutions associate online gaming with other high-risk verticals (like gambling), especially if there’s a gray area between skill-based gaming and chance-based outcomes.

Discover Payment Solutions Tailored to Your Business

PaymentCloud offers multiple payment methods to enhance user convenience and maximize conversion rates:

Online

Easily process major card brands like Visa, Mastercard, and American Express to offer your customers fast, secure, and reliable online transactions. Stay competitive by giving your customers the convenience they expect with every purchase.

Over-the-Phone

The ability to accept payments over the phone is crucial, providing a convenient and flexible option for your customers. It allows businesses to process payments quickly and maintain consistent cash flow.

Online Gaming Credit Card Processing Rates & Fees

Credit card processing fees typically range from 1.5% to 3.5% of each transaction amount, with an added fixed fee usually falls between $0.10 and $0.30 per transaction. PaymentCloud offers competitive and transparent pricing. Our system is gateway agnostic – we can connect securely to any gateway you prefer.

Merchant Account Application Requirements

Typical documentation required for an online gaming merchant account, in addition to a signed application, is as follows:

Government-issued photo identification

Government-issued photo identification

Signed merchant application

Signed merchant application

Voided check or bank letter

Voided check or bank letter

Three months of bank statements

Three months of bank statements

Three months of processing statements

Three months of processing statements

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Information regarding your online gaming business, including its products or services.

Why Choose PaymentCloud?

Trusted High-Risk Payment Processing Providers

Merchants in high-risk industries find their way to PaymentCloud because of two main issues: They are having their applications denied and/or they have been shut down from a tier-one processor. PaymentCloud has banks that are willing to back you and your business along with the man-power and knowledge to get you processing swiftly.

100+ Integration Options

Third-party integrations help businesses take advantage of more features and functionality. Our in-house team can help you integrate your online gaming merchant account or payment gateways. Our list of integration partners includes CRMs, accounting platforms, loyalty programs, external hardware providers, and more.

Cutting-edge Payment Gateways

Our payment gateways are tailor-made to help online gaming businesses boost their profits. By offering secure payment gateways, we help you unlock payment options suitable for your specific products and services. Whether you want to offer subscriptions to generate recurring revenue or discounts to reward loyal customers, our payment gateways can help.

Chargeback Protection & Fraud Prevention

Chargebacks remain a significant risk to businesses operating in the gaming industry. Excessive chargebacks may end with lawsuits from card issuers and a complete loss of access to credit card payments. At PaymentCloud, we use advanced chargeback prevention tools to shield our clients from chargebacks and help them successfully contest “friendly fraud.”

Dedicated Account Managers

Our dedicated account managers are experts who understand the unique challenges of gaming businesses and provide personalized guidance to keep your processing stable. With hands-on support and proactive solutions, you can focus on growth while your payments stay smooth, secure, and compliant.

Ready to Talk?

Get reliable payment processing built for high-risk gaming businesses

What Our Merchants Think

With a proud average of 4.8 stars across all review sites, PaymentCloud excels in solutions and support. But don’t take our word for it! Here’s what our merchants have to say:

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