Nutraceutical and Supplement Merchant Account
Let PaymentCloud power your supplement business with reliable payment processing solutions! We understand the unique challenges of the nutraceutical industry and provide
specialized merchant accounts that keep your business growing. Our secure, stable payment processing is designed specifically for supplement sellers.
- Secure Payment Processing
- Simple Application Requirements
- Quick Account Approval
- Dedicated Account Managers
- Varied Payment Solutions
- Seamless Gateway Integrations
Why You Need a Merchant Account For Your Nutraceutical Business
While physical stores still matter, most sales happen via eCommerce. But here’s the catch – getting reliable payment processing isn’t as simple as signing up with Square, Stripe, or Braintree. These popular processors won’t touch supplement businesses because they view them as “high-risk.” Even traditional banks shy away from the industry. If you are able to sign up for a regular merchant account, there’s a risk of your account being frozen or shut down.
You need a special high-risk merchant account. You’ll be able to take online payments safely and reliably and grow your business without payment disruptions.
The good news is that setting up a high-risk merchant account is straightforward. A dedicated account manager will assess your business needs, recommend tailored payment solutions, and guide you through a seamless setup. With quick approval times, you can typically begin accepting payments as soon as the next day.
While physical stores still matter, most sales happen via eCommerce. But here’s the catch – getting reliable payment processing isn’t as simple as signing up with Square, Stripe, or Braintree. These popular processors won’t touch supplement businesses because they view them as “high-risk.” Even traditional banks shy away from the industry. If you are able to sign up for a regular merchant account, there’s a risk of your account being frozen or shut down.
You need a special high-risk merchant account. You’ll be able to take online payments safely and reliably and grow your business without payment disruptions.
The good news is that setting up a high-risk merchant account is straightforward. A dedicated account manager will assess your business needs, recommend tailored payment solutions, and guide you through a seamless setup. With quick approval times, you can typically begin accepting payments as soon as the next day.
Types of Nutraceutical Businesses We Support
PaymentCloud supports all types of supplement businesses, from startups to established brands. Whether you offer one-time purchases or subscription-based products, our payment solutions can handle your unique needs. With the growing popularity of subscription models in the supplement industry, we make it easy to set up recurring billing that keeps customers coming back.
- Dietary Supplements
- Vitamin Supplements
- Nootropics
- Herbal Products
- Weight Loss Products
- Natural Male Enhancement Products
- Workout Supplements
- Protein Powders
- Energy Drinks & Bars
Jump to a Section
Specialized Payment Solutions for a Growing Industry
In 2024, research revealed that the nutraceutical industry achieved a global market value of $418.2 billion and is projected to reach $571.3 billion by 2029. North America alone is set to hit approximately $201.7 billion. Capitalizing on this market requires a sophisticated approach to payment processing that is compliant, competitive, and ready to scale. This means you need a high-risk merchant account partner who understands the complexity and nuances of this industry.
Why Nutraceuticals are Considered High-Risk
While running an online supplement business might seem straightforward, selling online comes with unique challenges that make traditional payment processors hesitant. Here’s why the industry is labeled high-risk:
- High chargeback rates: Chargebacks are common in the supplement industry. Unfortunately, any industry with a chargeback rate above 3% gets flagged as high-risk.
- Fraudulent charges: The sheer size of the nutraceutical and supplement industry attracts more fraudulent activities, making banks cautious about processing these transactions.
- Consumable products: Banks are wary of consumable products because customer expectations often lead to disputes when results don’t match promises.
But don’t worry – with a high-risk merchant account, you can still sell your products confidently. These specialized accounts are designed for unique or alternative products like supplements, letting you focus on growth rather than payment processing concerns.
Nutraceutical Credit Card Processing Fees
Credit card processing fees for nutraceutical and supplements businesses typically range between 2.95% and 3.95%. Your exact rate will depend on several factors, including business history, sales volume, and chargeback rate. Because nutraceuticals are considered high-risk, you can expect processing fees to be higher than standard retail rates. Additional costs may include monthly service charges and account setup fees.
Choosing a reliable high-risk merchant account is more cost-effective than facing potential account freezes or shutdowns with traditional processors who don’t specialize in nutraceuticals.
Merchant Account Types We Offer
Online
Our advanced payment gateways are designed specifically for nutraceutical eCommerce businesses. They allow you to accept online payments securely while easily managing subscriptions and recurring billing.
Retail
For supplement stores with physical locations, we offer modern point-of-sale solutions that make in-person transactions smooth and professional. Choose from our selection of reliable and user-friendly card terminals.
Over the Phone
Take orders and process payments securely over the phone or by email. Our user-friendly interface makes it simple to manage card-not-present transactions while maintaining security standards.
Merchant Account Application Requirements
Collect the details below before applying for a merchant account to help speed up the approval process. Typical documentation required for a nutraceutical merchant account, in addition to a signed application, are as follows:
Government-issued photo identification
Voided check or bank letter
Three months of bank statements
Three months of processing statements (if applicable)
Information regarding your subscription-based business (and its products or services)
If you run an eCommerce shop, also be ready with a website that is secured with an SSL certificate, uses HTTPS, and includes the following:
- Your company’s legal name and logo
- Contact details (phone number or email)
- Privacy Policy/Terms & Conditions page
- Return & Refund Policy page
Why Choose PaymentCloud?
PaymentCloud is the trusted choice for nutraceutical payment processing. Here’s how our specialized solutions can support your supplement business:
Advanced Payment Gateway Solutions
PaymentCloud offers cutting-edge payment gateways designed specifically for nutraceutical businesses. Whether you’re selling supplements through subscriptions or one-time purchases, our secure and flexible payment solutions ensure smooth transactions for you and your customers.
Chargeback Protection
Chargebacks are a common challenge in the nutraceutical industry, particularly with online supplement sales. Customer disputes can lead to revenue loss, costly penalties, or even the closure of your payment processing account. At PaymentCloud, we understand these risks and provide comprehensive chargeback protection to help your supplement business thrive.
Fraud Prevention Tools & Risk Settings
Selling supplements online comes with unique security challenges. That’s why PaymentCloud equips your nutraceutical business with refined fraud prevention tools. We customize your gateway’s security settings to match your business needs, from velocity limits to IP verification. Our advanced monitoring system stops suspicious transactions before they impact your business, keeping both you and your customers protected.
Transparent Pricing & Dedicated Support
We believe in straightforward pricing for nutraceutical businesses. No hidden fees, no long-term contracts – just clear, competitive rates for supplement merchants. Your dedicated account manager will help you choose the most cost-effective solution for your business. From initial setup to ongoing support, we’re here to help your supplement enterprise succeed.
Seamless Payment Gateway Integrations for Your Nutraceutical & Supplements Business
We know that running a successful supplement business requires payment solutions that work smoothly with your existing setup. That’s why PaymentCloud offers hassle-free integrations with leading payment gateways like Authorize.net, NMI, and USAePay. Our solutions integrate smoothly with leading eCommerce platforms, making it easy to manage all your supplement sales from one place.
From one-time purchases to subscription billing, our payment integrations help streamline your operations and keep transactions running well.
Frequently Asked Questions
-
What are the benefits of having a merchant account for my Nutraceutical business?
A dedicated nutraceutical merchant account provides stable payment processing specifically designed for supplement sales. Unlike standard processors that may shut down your account unexpectedly, you’ll get reliable credit card processing, fraud protection, and chargeback prevention tools. You can confidently sell online, in-store, or over the phone while offering subscription options. Plus, you’ll work with account managers who understand the unique needs of supplement businesses.
-
Are there any restrictions on the types of supplements I can sell with a merchant account?
Yes, while we support most supplement businesses, all products must comply with FDA regulations and federal laws. Legal supplements, vitamins, minerals, herbs, amino acids, and other nutritional products are generally acceptable. However, products making unsubstantiated medical claims or containing prohibited ingredients cannot be processed through our merchant accounts. Our team can help review your product line to ensure compliance.
-
How long does it take to get approved for a nutraceutical merchant account?
Typically, the approval process takes 24-48 hours once we receive your completed application and required documents. Our dedicated account managers will guide you through the process and help you gather all necessary paperwork to ensure a smooth, quick approval.
-
What are the risks of not having a merchant account for my supplement business?
Using standard payment processors for supplement sales puts your business at risk of sudden account freezes or shutdowns. This means sudden payment disruptions and lost sales. A specialized merchant account protects you from these risks and keeps your business running smoothly.
Ready to Talk?
Apply in as little as 5 minutes, and you will receive a call from one of our trained representatives within 24 hours to get you set up with dermatologist payment services.
What Our Merchants Think
Let’s hear a few!
With a proud average of 4.8 stars across all review sites, PaymentCloud excels in solutions and support. But don’t take our word for it! Here’s what one merchant has to say:
Brad R.
Excellent service. First and foremost due to the nature of our business, we were declined by about 15 other payment processors before we came across Payment Cloud. And they have excelled in offering us the services we need and more, with extremely quick response times, and great customer service!
Desion S.
The Team was so eagerly ready to help. Very friendly and informative. I love the app. Easy to set up and use
Amanda J H.
The application itself was easy to fill out and self explanatory and the application process was actually very quick and painless as well! My Account Manager and my Customer Success representative were both so friendly and helped me tremendously by walking me thru each step of the process and in getting my account activated! They are the biggest reason for my rating! Big thank you to Payment Cloud for my new payment processing account!
