We’re a Results-Driven Payment Processor

We are proud to support businesses of all types meet their merchant payment processing goals.

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A look into the crowd at UCLA’s Startup Fair 2019, where Shawn Silver, PaymentCloud CEO, was on the panel

Team member celebrating National Ice Cream Day with an afternoon snack

PaymentCloud CEO, Shawn Silver, posing with the company mascot Finn

PaymentCloud team dresses up for Halloween in 2019

Our Story

PaymentCloud started in 2015 in a garage with just three members and a mission. The goal was to create a merchant services company that would support any business type, offering low rates and a personalized touch.

The aim was never to blend in with the competition but to stand out by being more inclusive, creative, and transparent than the rest. Driven by the support of a growing team, PaymentCloud made a splash in the marketplace.

In 2024, PaymentCloud was acquired by Electronic Merchant Systems (EMS), a leading payment technology provider. This transaction allowed PaymentCloud to expand its product and service toolset even further.

With a wide range of supporting banks, extensive chargeback and fraud mitigation solutions, and stellar customer service, PaymentCloud is well on its way to revolutionizing how payments are processed for business owners across America.

Our Mission

At our Core, PaymentCloud strives to secure payment processing for any type of business, whether that be high risk, low risk, or simply hard to place industries. We promise to guide our merchants with inclusivity, creativity, and transparency along every step of the way. Our personalized approach sets us apart from others like us and we want to continue to expand and adapt in that direction.

Our Vision

To be able to support the wants and needs of every customer is the reason that PaymentCloud was created. But there is always room for improvement in this space. We want to see payment innovations that will make the process of a transaction faster, safer, and easier for both the merchant and their customers. Being a part of this change helps us to continue to work for the things that matter… you.

Our Values

Support the customer by doing whatever it takes to fulfill their wants and needs for their business and its transactional goals.

Develop the team by building each of them up in an environment of fairness, fellowship, and fun, both in the office and out.

Evolve and adapt by seeing where we are compared to where we could be in every aspect of the business.