Tri-Comm Capability

This terminal offers fast, secure, and easy on-the-go transactions via an Ethernet, Bluetooth, or WiFi connection.

Contactless Payments

With NFC technology, this device gives your customers the option to opt for quick and convenient contactless payment methods.

Touchscreen

Its built-in touchscreen—with on-screen signature capabilities—creates a modern, user-friendly payment experience.

The DejaVoo Z11 is a high-end credit card terminal that facilitates fast, secure payment processing. And its portable design allows you to accept payments anywhere it is that you do business! With features like contactless payment acceptance, WiFi connectivity, and on-screen signature capture, the DejaVoo Z11 is an excellent choice for those seeking an affordable, all-in-one point-of-sale device.

DejaVoo Z11 Tri Comm Terminal Technical Specification

User Manual - Restaurants

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User Manual - Retail

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Download Guide

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Brand Manual

Download PDF


Operating System

Linux based OS


Size

7.5" x 3" x 3"


Weight

0.77 lbs


Connection

Dial, IP, WiFi


Contactless / NFC

Yes


Power Source

Power cord and Charging Block


Processor

32 bits 400MHz Secure Microprocessor


Memory

192 MB of Memory (128 MB RAM / 64 MB DDR RAM)


Printer specs

Graphical Printer 2.25" x 80' | Speed: 4"/second


Touchscreen specs

3.5” TFT LCD with PCT touch screen


Third-party payment(s)

Apple Pay, Google Pay, Samsung Pay, Android Pay, Visa payWave, MasterCard PayPass


Fee-Recovery Method(s)

Cash Discount and Surcharge


Compatible Platform(s)

TSYS and First Data


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Frequently Asked Questions

  1. From the idle screen, press the green button to access the Main Menu.
  2. Tap “Utility.”
  3. Tap “Communications.”
  4. Tap “Local Params.”
  5. Tap “WiFi.”
  6. Tap “Scan Network.”
  7. Tap on the network to which you’d like to connect from the list.
  8. Tap “Configure.”
  9. Tap “Set Password.”
  10. Use the keypad to input the network’s password. Click the green button when complete.
  11. Press the yellow backspace button and select “Connect.”
  12. Tap “Yes” to confirm a connection to your selected network.
  13. The terminal will connect to your WiFi network.

With DejaVoo Z11, it’s recommended you use thermal paper rolls that are 2.25 in. x 80 ft. or less.

Tamper detection errors may occur due to a number of server maintenance issues. If your DejaVoo Z11 is displaying a tamper detection error, please contact our support team for a replacement terminal.

The default password for the DejaVoo Z11 terminal is 1234.

After identifying the issue you’re experiencing, refer to the DejaVoo Z11 user manual.

Press and hold the power button until the terminal restarts.


DejaVoo Z11 Tri Comm Terminal