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Abundant Memory

1GB of memory offers plenty of storage space for enhanced data transfer speeds and room to protect sensitive information.

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Versatile Connectivity

Offers Wi-Fi, USB, Ethernet, Ice Cube, and Bluetooth connection options to fit your needs and easily integrate into your existing POS.

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Powerful Processor

V/OS with a 1GHz Arm Cortex-A9 32-bit RISC processor to support multimedia capabilities and faster transactions.

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Robust Security

Security features include tamper-detection circuitry to prevent unauthorized use and PCI 4.x approved software to allow PIN-based transactions.

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Contactless Capable

Supports major NFC/CTLS schemes with a contactless interface and an on-screen tap zone.

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Easy to Use

5” display enables easier reading, while the touchscreen supports icon-based applications, and the telco-styled keypad features an intuitive design.

With its generous memory of 1GB and a powerful 1GHz Arm Cortex-A9 32-bit RISC processor, the Verifone M400 device ensures enhanced data transfer speeds and supports multimedia capabilities. Flexible connection options include Wi-Fi, USB, Ethernet, Bluetooth, and Ice Cubes—devices that can be attached to the M400 for even more connection options. Its security features include EMV Level 1 Type Approval, SSL, VeriShield file authentication, VeriShield Protect, tamper-detection circuitry, and PCI 5x approved software for secure PIN-based transactions. The interface supports major NFC/CTLS schemes, with a single contactless interface and an on-screen tap zone for easy transactions. The 5” touchscreen display with an intuitive telco-styled keypad design enhances customer usability. Explore each of the Verifone M400 specs, including dimensions, weight, and specifications like end-of-life support, IP address, MAC address, driver availability, and screen protector compatibility. This device ensures a convenient and seamless payment experience, making it an ideal choice for your business.

Verifone M400 Credit Card Terminal with Pin Pad Technical Specification

User Guide


Verifone M400 Specs Sheet


Operating System

V/OS


Size

The Verifone M400 dimensions are: 175mm (L) × 155mm (W) × 43mm (H) Unit weight: 430 g


Connection

USB/Ethernet.WiFi; cable out with modular design; audio jack. Optional 5 GHz + 2.4 GHz Wi-Fi. Optional Bluetooth 4.2 BLE. Single cable out with modular design: USB, serial RS-232, IBM tailgate. Compatible with MX cabling. Front-facing, easily accessible audio jack


Card Reader Types

Triple track MSR: ISO 7810, 7811, 7813; smart card reader: EMVCo-approved


Power Source

UL/cUL, ITE listed, LPS power supply. Input rated: 100-240V AC, 50/60 Hz. Output rated: 12V DC, 1A, 12 W


Processor

1 GHz ARM Cortex A9


Ports

One USB Type C port


Memory

1 GB. 512 MB flash memory and 512 MB SDRAM


Camera specs

N/A


Printer specs

N/A


Paper Size

N/A


Screen

5” IPS LCD FWVGA (854 × 480), capacitive


Verifone M400 Camera specs

N/A


Battery Life

N/A


Developer


Third-party payment (s)

Apple Pay, Google Pay, Samsung Pay, Android Pay, Visa payWave, MasterCard, PayPass


Fee-Recovery Method (s)

N/A


Compatible Platform (s)

TSYS


Certifications

Certified as compliant with the limits for a Class B digital device as specified in Part 15 of FCC Rules and Innovation, Science and Economic Development Canada license-exempt RSS standard(s). The M400 WIFI/BT is compliant with the FCC RF exposure limit set forth for an uncontrolled environment. Compliant with the requirements of the Radio Equipment Directive 2014. Compliant with the requirements of requirements of the Radio Equipment Regulations 2017.


Release Date

2017


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Frequently Asked Questions

The default password is 9416557. The default supervisor password is 1166832, 1668321, 1686321, or 1111111.

To adjust the volume, access System Mode. If an application is running, enter System Mode by simultaneously pressing 1+5+9. The terminal will boot directly to System Mode if no application is running. Navigate to the Users menu and select Supervisor. Enter the password when prompted. From the Main Menu, go to Diagnostics and select Buzzer/Audio. Ensure both Internal Speaker and headphones are set to “ON” if they are currently “OFF” by tapping the respective buttons. Return to the Main Menu, choose Administration, then Sound Utilities, and select Change Volume. Adjust the volume by tapping the slider or sliding your finger right to increase or left to decrease. To exit System Mode, tap the arrows in the upper left-hand corner.

You must enter System Mode to configure a Verifone M400 IP address. If an application is already loaded and running, enter System Mode by pressing 1+5+9 simultaneously. The terminal will boot up to System Mode if no application is loaded. At the Users menu, choose Supervisor. Enter the password. At the Main Menu, select Administration. Tap Communications. Select Ethernet, then tap eth0. Enter the IP address, then tap the green button.

On the terminal screen, select Configure network, then choose Wi-Fi. Activate the Wi-Fi by flipping the switch to “ON.” To include a new network, tap the + icon. The terminal will scan for available Wi-Fi networks. Choose your desired network and input the Wi-Fi password, or select “Add manually” to enter the Wi-Fi network name (SSID) and password. Confirm by tapping the check mark. The terminal will configure and connect to the network automatically. A Wi-Fi icon will appear at the top of the display to indicate a successful connection.

Unscrew the cover on the rear of the terminal, plug in the dongle cable, and securely fasten the cover. Connect the terminal to a power source to activate it. During the startup process, the display may briefly flicker on and off.

The Verifone M400 was first shown in a demo at the NRF Retail’s Big Show, January 14-17, 2017 in New York City. It was first made available in the U.S. and Norway in the summer of 2017.

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list iconVerifone M400 Credit Card Terminal with Pin Pad