How do I reboot the Clover Station Duo?

To perform a soft reboot: 1. Swipe down from the top right corner of the screen. Tap “Reboot” in the menu that appears. (Alternatively, you can press the power button at the bottom edge of the screen, then tap Reboot.) Tap Reboot when prompted with the message, “Do you want to reboot?” The Station 2018 will power off momentarily. When it is ready to proceed, log in. To perform a hard reboot: Press the power button at the bottom edge of your display for more than 10 seconds. Once your Clover device has restarted, log in. If your device does not reboot, contact Clover Support.

How to set up Clover Station Duo?

First, plug the L-shaped end of the Display Cable into the Display, then plug the other end of the Display Cable into the Printer. If you’re using a wired network, plug the Ethernet Cord into the Printer. Plug the power cable into the power brick, the Printer, and a power source. Once the device has started, select a primary language. Then connect the device to the internet either through Ethernet or through WiFi. To connect through Ethernet, plug your ethernet cord into the Clover Station Printer. To connect with WiFi, do not plug in your ethernet cord. Then, you will be taken to the Network connection screen. From here, tap WiFi. You will be presented with a list of available wireless networks. Select your wireless network from here and enter your password. Then, activate your Clover Station by first locating and entering your 8-digit activation code. You should be able to find this code in your email from app@clover.com. If you have an account set up on the Web Dashboard, you should be able to find the code at the top of the dashboard. After you enter the code, your apps should start the installation process. Please wait until the apps are fully installed. After activation, set up your printer and admin account. Do this by first inserting the paper roll into the printer. Pull open the front panel of the Clover Station Printer, then push the green button to open the printer plate and pull it back until it sticks to the front panel. Insert the roll so that the paper sticks out of the back side of the roll, then pull the paper back and close the front panel. Push until you hear a click. To set up your admin account, create a 4 or 6-digit PIN to access the device as the admin, then renter that PIN to confirm. You can customize your device by deciding whether or not to require a PIN to unlock it and where you want to take tips and signatures (either on the tablet screen or on a printed receipt). Press ‘Continue’ to complete customizing. To set up or change your PIN, tap the employees’ app from the home screen and select the employee’s name. Tap ‘Edit,’ then enter a 4 or 6-digit PIN. Hit ‘Set Employee PIN’ when finished.

Clover Station Duo 2 Bundle POS System

$ 2068.44

Dedicated Support Team

The Clover Station Duo terminal is a robust point-of-sale system designed for restaurants, retail stores, and other service businesses with customers seeking a speedy checkout. Tailored for fixed-location merchants, this device includes a dual-facing display, a customer-facing printer, a scanner, and a cash drawer. It can also support contactless payments, ensuring that customers quickly complete transactions. The Clover Station Duo 2 POS system ensures efficient operations with its advanced features, making it a top choice amongst other options.

WiFi, LTE, Ethernet, or 4G connectivity
Accepts magstripe, EMV chip card, and NFC contactless payments
14 in. HD display for you; 8 in. touchscreen for your customers
High-speed thermal printer and cash drawer option
Dual, 5-megapixel cameras for barcode scanning
Cash discount program compatibility

All-in-One POS

A user-friendly and advanced hardware system with a built-in printer, cash drawer, and comprehensive software capabilities.

Dual Screen Convenience

A 14 in. HD display for you and an 8 in. touchscreen for your guests to confirm their order, pay, leave a tip, and request a digital receipt.

Generous Memory

Offering a large memory capacity, this device comes with ample storage (2-GB RAM and 16-GB Flash) to help speed up data transfer times and protect sensitive information.

Built-in Printer

Print receipts instantly and without hassle with this high-speed thermal dot printer that requires no ink.

Cash Drawer for Diverse Payments

Accept cash with this cash drawer featuring a bill tray, coin tray, security cable, and two keys.

Dual 5-megapixel Cameras

Scan barcodes faster with 5 MP cameras on both displays for 1D and 2D barcode scanning.

The Clover Station Duo is a promising solution for retail businesses that want to take their business to the next level. This device offers a top-of-the-line experience—thanks to its stunning color display, robust processing capabilities, and ample memory storage. Streamline your payment operations with the Clover Station Duo, featuring a chip reader, terminal WiFi, fingerprint login, a scanner, a screen protector, a second screen, weight scale compatibility, and contactless payment options, including Apple Pay. Make your transactions more efficient so you can focus on growing your business!

Clover Station Duo 2 Bundle POS System Technical Specification

User Guide

Spec Sheet

Download PDF

Operating System

Clover hardened version of Android (AOSP) 8.1 (API Level 27, Oreo)

Size

11" x 7.5";22.8 lbs.

Connection

Wifi, LTE

Card Reader Types

EMV chip card reader, NFC reader, and MSR reader

Power source

Hard Plugin

Processor

Qualcomm® Snapdragon™ 660 octa-core processor

Ports

Hub with four USB device ports and two RJ12 cash drawer ports

Memory

2-GB RAM, 16-GB Flash

Camera Specs

5 MP camera for 1D and 2D barcode scanning

Printer Specs

High-speed thermal dot printer

Screen

Merchant facing: 14.0” IPS HD Display/Customer facing: 7.0” IPS HD Display

Paper Size

3 1/8" x 230

Battery Specs

N/A

Battery Life

N/A

Developer

Third-party payment (s)

Apple Pay, Google Pay, Samsung Pay, Android Pay, Visa payWave, MasterCard PayPass

Fee-Recovery Method (s)

Cash Discount and Surcharge

Compatible Platform (s)

N/A

Certifications

This device complies with Part 15 of the FCC Rules. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. This equipment complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This device complies with ISED’s license-exempt RSSs.

Release Date

May 22, 2023

Frequently Asked Questions

To perform a soft reboot:

1. Swipe down from the top right corner of the screen.

Tap “Reboot” in the menu that appears. (Alternatively, you can press the power button at the bottom edge of the screen, then tap Reboot.)
Tap Reboot when prompted with the message, “Do you want to reboot?”
The Station 2018 will power off momentarily.
When it is ready to proceed, log in.

To perform a hard reboot:

Press the power button at the bottom edge of your display for more than 10 seconds.

Once your Clover device has restarted, log in.

If your device does not reboot, contact Clover Support.

Push the green button on the back of the Clover Station Duo Display until you see the Clover logo appear on the screen.

The main difference between the two is that the Clover Duo has both a front-facing display and a customer-facing display, while the Clover Station has a single rotating display.

The Clover Duo is an all-in-one point-of-sale system that allows you to provide quick service at your business, whether a restaurant, retail store, or a service business.

The Clover Station Duo has a 14” HD display for your use and an 8” touch screen for customers. Along with making payments, they can redeem rewards and request a digital receipt. It also comes with a cash drawer and all the necessary software for you to run your business already installed. The Clover Station Duo is also customizable and compatible with various countertops, handheld devices, printers, and scanners. It’s ready to be used as soon as you take it out of the box, with minimal training necessary, and it accepts every type of payment, including Apple Pay®, Google Pay™, and PayPal/Venmo® QR codes. The Clover Station Duo is secure with end-to-end encryption and integrated chip sensors. It can also track and report all transactions and monitor your employees’ performance.

First, plug the L-shaped end of the Display Cable into the Display, then plug the other end of the Display Cable into the Printer. If you’re using a wired network, plug the Ethernet Cord into the Printer. Plug the power cable into the power brick, the Printer, and a power source. Once the device has started, select a primary language.
Then connect the device to the internet either through Ethernet or through WiFi. To connect through Ethernet, plug your ethernet cord into the Clover Station Printer. To connect with WiFi, do not plug in your ethernet cord. Then, you will be taken to the Network connection screen.
From here, tap WiFi. You will be presented with a list of available wireless networks. Select your wireless network from here and enter your password.
Then, activate your Clover Station by first locating and entering your 8-digit activation code. You should be able to find this code in your email from [email protected]. If you have an account set up on the Web Dashboard, you should be able to find the code at the top of the dashboard. After you enter the code, your apps should start the installation process. Please wait until the apps are fully installed.
After activation, set up your printer and admin account. Do this by first inserting the paper roll into the printer. Pull open the front panel of the Clover Station Printer, then push the green button to open the printer plate and pull it back until it sticks to the front panel. Insert the roll so that the paper sticks out of the back side of the roll, then pull the paper back and close the front panel. Push until you hear a click.
To set up your admin account, create a 4 or 6-digit PIN to access the device as the admin, then renter that PIN to confirm. You can customize your device by deciding whether or not to require a PIN to unlock it and where you want to take tips and signatures (either on the tablet screen or on a printed receipt). Press ‘Continue’ to complete customizing.
To set up or change your PIN, tap the employees’ app from the home screen and select the employee’s name. Tap ‘Edit,’ then enter a 4 or 6-digit PIN. Hit ‘Set Employee PIN’ when finished.

To conduct transactions on the Clover Station, first, open the Register or Manual Transaction app. Then, enter the sale amount or select items in the Register app. Select the ‘Charge in Sale’ or ‘Pay in Register’ app. Then, swipe a magnetic stripe card or take cash or other payment. Request a signature from the customer and enter a tip if the option is enabled. Choose your receipt option from Print, Email, or Text, and finally select ‘Done.’