Clover Flex 2nd Gen Mobile POS & Credit Card Reader

The Clover Flex 2 runs on Android 8.1, while the Flex 3 uses Android 10.X. The Flex 2 has a magnetic stripe interface, PCI PTS 5.x certification, a 5.0” 1280×720 IPS HD display, and weighs 1.03 lbs. The Flex 3, with PCI PTS 6.x certification, features a 5.99” 1440×720 IPS HD display and weighs 1.16 lbs. Charging the Flex 2 takes 1.5 hours with a cradle; the Flex 3 takes 2 hours with a travel kit and supports USB Type C PD charging. The Flex 2 has USB Type B connectivity with optional kits, while the Flex 3 works only with the Clover Developer Kit and lacks LAN connectivity. The Flex 2 supports 3G with 2G fallback in Argentina, and the Flex 3 supports 4G/LTE with 3G fallback in Argentina and India.

The Clover Flex is a handheld, portable POS system, while the Clover Go is a mobile POS system that is attached to your phone. Clover Go accepts chip, dip, and contactless payments, including Tap-to-Pay on iPhone, Apple Pay®, Google Pay® and Samsung Pay®. In contrast, Clover Flex only accepts chip, swipe, and contactless payments, including Apple Pay®, Google Pay® and Samsung Pay®. The Clover Go’s receipt system allows you to track the status of outstanding balances, and the Clover Flex has a built-in thermal dot printer for receipts. The Clover Go’s connectivity options include a micro USB for charging and Bluetooth® to mobile device for payments, while the Clover Flex’s connectivity options include WiFi and LTE. The battery life for the Clover Go is an estimated 160 dip, 160 swipe, or 130 contactless transactions per charge, while for the Clover Flex, it’s at least 8 hours of use for a typical SMB.

The Clover Flex uses 2 ¼ in. by 85 ft. thermal paper rolls.

To factory reset a Clover Flex device, you can follow these steps:

1. Ensure that the device is powered on.
2. Locate the power button on the top left corner of the device, then press and hold it for about 10 seconds until the screen goes blank.
3. While holding down the power button, simultaneously press and hold the volume down button on the right side of the device.
4. Hold both buttons until the Clover logo appears on the screen, then release the buttons.
5. After releasing the buttons, the device will enter the “Recovery Mode” menu. You will see a series of options on the screen.
6. Use the volume buttons to navigate the options and select the “Factory Reset” or “Wipe Data/Factory Reset” option. (The exact wording may vary depending on the device’s firmware version.)
7. Press the power button to confirm your selection.
8. A confirmation prompt will appear on the screen. Use the volume buttons to navigate to the “Yes” option and press the power button to confirm.
9. The device will begin the factory reset process, which may take a few minutes.
10. Once the process is complete, the device will reboot. Finally, you will see the initial setup screen, indicating that the factory reset has been successful.

Please Note: Performing a factory reset on the Clover Flex device will erase all data and settings, including installed apps, configurations, and stored information. Make sure to back up any important data before proceeding with the reset.

To set up your Clover Flex device, please follow these steps:

1. Unbox the Clover Flex and ensure that all the components are included, such as the charging dock, power adapter, and any other accessories that may have come with it.

2. Connect the charging dock to a power source using the power adapter.

3. Place the Clover Flex on the charging dock. Ensure that the device is properly aligned with the dock’s connectors.

4. Allow the Clover Flex to charge until it reaches a sufficient battery level. The initial charge usually takes a few hours.

5. Once the device is charged, remove it from the charging dock.

6. Press and hold the power button on the top left corner of the device until the Clover logo appears on the screen. The device will boot up.

7. Follow the on-screen prompts to select your preferred language and region.

8. Next, the device will prompt you to connect to a Wi-Fi network. Choose the appropriate network from the available options and enter the password if required. (You can also skip this step and set up the Wi-Fi connection later.)

9. Once connected to a network, the device will check for any available updates. If updates are available, the device will download and install them automatically. This may take a few minutes.

10. After the updates are installed (or if no updates are found), you will be prompted to sign in or create a new Clover account. If you already have a Clover account, sign in with your credentials. If not, follow the instructions to create a new account.

11. Provide the necessary information during the account setup process, such as your business name, contact details, and any other required details.

12. Once you have signed in or created a new account, the device will synchronize with the Clover system and download any necessary software updates.

13. Follow the on-screen prompts to complete the setup process, including setting up your payment options, configuring preferences, and customizing the device to suit your business needs.

14. Once the setup is complete, you can start using your Clover Flex to accept payments, manage inventory, and perform various business functions.

Please Note: The specific steps and prompts during the setup process may vary slightly depending on the firmware version of your Clover Flex device. Follow the on-screen instructions and refer to the device’s user manual for more detailed guidance.

To troubleshoot issues with your Clover Flex, first refer to the user manual. Additionally, you may visit Clover Support to access various resources, including FAQs, troubleshooting guides, and software updates. You can search for specific topics or browse the available resources to find solutions to common issues.

Yes, the Clover Statio Solo is compatible with Clover Flex devices.

You can continue to take payments when not connected to WiFi by toggling the Offline Payments option. This option is enabled by default for Clover Flex. However, you should note that when you take payments offline, you risk payments being declined or only partially paid when the device goes back online.

Yes, you can manage inventory with the Clover Flex with its built-in camera and barcode scanner that lets you instantly scan items into your inventory.

While Clover Flex accepts cash, the Clover cash drawer only connects to the Clover Station Solo, the Station Duo, and the Mini.

No, processors cannot reprogram Clover POS systems.

Invoicing is included in your service plan as a feature of Clover® Virtual Terminal. The Virtual Terminal is a web application that comes pre-loaded in your dashboard in your Clover account, accessible from the Clover Flex.

Yes, Clover Flex has a built-in barcode scanner, allowing you to scan items.

Yes, the Clover Flex allows for tableside ordering.

The Clover Flex has an internal thermal receipt printer, so it does not use ink.

Yes, you can use the internal thermal receipt printer to print receipts from your Clover Flex.

The battery lasts for at least 8 hours for a typical SMB.