Network Availability

With this advanced software, you’ll benefit from automatic network switching when your connection goes out, so you never miss a payment!

Contactless Payments

Accept your customer’s preferred payment method: magstripe cards, EMV chip cards, and even contactless payments.

Optimized Interface

With its stylish, 3.5 in. touchscreen display, your customers will enjoy a trouble-free, intuitive checkout experience.

The Ingenico Move 5000 offers endless perks—all in one small device! Its smart interface provides superior support for all your payment needs. Whether you’re on the go or stationed at a counter, its enhanced customer engagement and secure network switching create a stress-free environment for both you and your customers, even in the most demanding situations!

Ingenico Move 5000 Technical Specification

User Manual

Download PDF


Operating System

Telium TETRA


Size

6.6 in x 3.1 in x 2.2 in


Weight

0.69 lbs


Connection

WiFi, 4G/3G, Bluetooth, Ethernet, Modem


Contactless / NFC

No


Processor

Cortex A5


Memory

512 MB Flash, 512 MB RAM


Fee-Recovery Method(s)

Surcharge


Compatible Platform(s)

TSYS and First Data


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Frequently Asked Questions

To connect to WiFi:

  1. Press F3.
  2. Select “Control Panel.”
  3. Select “Terminal settings.”
  4. Go to “Communication Means.”
  5. Select “WiFi” and go to “Scan Networks.”
  6. Choose your selected network, then enter its password.
  7. When the device connects to the network, the icon will turn green.

The default password is 01483.

To perform a hard factory reset, remove the Move 5000 from its charging base and disconnect any external power sources. Then, hold down the “Function” and “Clear” buttons at the same time for 5 seconds. Finally, press the green button to turn it on.

To turn off your device, hold down the “Function” and “Clear” buttons at the same time for 5 seconds.

For information regarding specific error codes, please reference your Ingenico Move 5000 user manual.

  1. On the home screen, tap “Language” in the bottom right-hand corner
  2. Press ‘1’ for English, press ‘2’ for Francais, and press ‘Enter’.
  3. The home screen will display the selected language.

Ingenico Move 5000